Highly recommend using Aladdin. The spring broke on my 2 car garage door and I was able to get the service appt scheduled the very next day. The technician was very professional and knowledgeable and was able to assess and repair the door in less than 90 minutes. It works flawlessly. He also gave advice on how to better maintain the door opening system so it would last much longer. Two thumbs up.
Just had a garage door and opener installed with Aladdin and are very happy with this company. From our estimate with Kris to our install with Jose and some phone communication with Paul, it was a simple smooth process. Needless to say the new door is awesome and would definitely recommend the Liftmaster WLED opener. Great customer service Aladdin...
Fast service, honest, excellent prices, top notch repair.
I was very pleased with the prompt and professional service received from your technician Kyle G. His honesty and expertise helped resolve my overhead garage door issues. Thank you
Kris M. was professional, helpful and very efficient. He explained everything he was doing and all of our pricing options and warranties. What a pleasure!!!!!
Jose was the tech that came to my home and found very quickly that I had not pulled the lever to lock/unlock my garage door effectively, thus I thought that it had a bigger problem than existed. The problem was operator error....mine!. Jose was very kind and insisted that it happens commonly. He did lubricate my track and other parts of the door and showed me where to do that and how often. Thank you Jose. I appreciate your kindness. But, I won't be offended that at dinner tonight you share that story with others about the ignoramus you met today and get a few giggles. I'm fine with that. Thank you Aladdin for hiring such a nice gentleman.
Extremely impressed by the service, reasonably priced. Kyle and Cris did a great job, really knowledgeable and good team work, love my new Garage Door, would recommend to anyone in the future.
Great experience. Jose clearly explained the solution and the pricing options. The price was fair. Jose was quick, clean and professional. I recommend Aladdin of Rolling Meadows.
I am so impressed! Prior to arrival, Aladdin sent me a picture of my serviceman and a link to track his trip here. Kris was so friendly, honest, helpful, thorough. I thought I had a broken spring but it was something completely different and way less complex. I love finding companies and people I who I can trust. Thank you Kris for your time and expertise today!
I selected Aladdin to perform a garage door repair today because my son had a very favorable experience when they recently installed a new garage door at his house. The Aladdin technician, Kris M., arrived at my house just half an hour after I called the office to request service (replacement of a broken spring). It was an oppressively hot and humid summer day to be working outdoors, but he displayed a positive, upbeat attitude despite the terrible heat. Equally important, he was a total professional. He worked quickly and efficiently and it was obvious that he has a great deal of experience and knows what he is doing. This guy is a real asset to Aladdin. He understands customer service. I have two garage doors and the spring had broken on only one of them, but as a precaution I decided to have new springs installed on both doors. Kris had this accomplished in under an hour. Then he checked the operation of both doors, made a few adjustments, and lubricated the rollers on both doors before he departed. The cost for all of this was very reasonable. I would not hesitate to use Aladdin again to assist with garage door issues, and I highly recommend them to others in need of such services.