My garage door opened about a foot & stopped. Closed it,tried to reopen it, same result. Had to grab it from bottom on 3rd opening try & help it open. Found I had a broken torsion spring. It was 4 degrees out on New Years Eve. Called Aladdin & made an appointment for Tues,Jan 02,2018. About two minutes later Aladdin calls me back & says they have a tech finishing a job close by & he could be at my house by 5pm.This is New Years Eve, folks. Danny shows up at 5 pm, checks out my door;gives me a quote & says he will have the door up & running in 45 minutes. I tell him thanks & go for it because I was due at my Daughters’ house for dinner at 6pm. At 5:30 pm, Danny tells me he is done,door is operating again,Lifetime Warranty torsion springs were installed;come out & operate the door. Door worked flawlessly. It doesn’t come any better folks. Aladdin is on my recommendation list. Happy New Year & Thanks Danny !!