Phoned with my opener remote issue. Call was answered immediately and appt was scheduled out 3 days – better than I anticipated. Communication confirmed via text. Day of appt got heads up call notifying me arrival in an hour & follow up text. Right on time service (although didnt fly in on a magic carpet but company van instead!) Pleasant & friendly technician, efficient diagnosis & repair was inexpensive. Recommend Aladdin and will use again as needed.