When our garage door spring broke, Chris arrived just shortly after I called. He had just finished a job nearby. He spent a lot of time teaching us about springs, i.e. did you know there are standard springs and springs that last forever? The price is more, of course. Although our spring was an unusual time, he made sure he replaced it with the correct spring. Other companies probably wouldn’t have taken the time to explain all of this or may have tried to charge us more. I will certainly use Aladdin Doors again should the need arise.