Aladdin Doors
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September 23, 2015 by  
Filed under Blog


Choosing a well established company that does both garage door sales and service rather than focusing just on repair will provide you a well informed technician that can make the most appropriate recommendation for your situation. Technicians should be direct employees of the company and not subcontractors, and they should be clean, uniformed, certified and trained. The company should be licensed, bonded and insured. Vehicles should be in good condition and identified with a company logo.  After all, your garage is an entryway to your home. You want to select a professional company who can be trusted. Finally, be there. If at all possible, be present while the work is being done. That way if something needs replacement you can see it for yourself and ask any questions you might have.


Many consumers research garage door repair companies to see if others have had a positive experience before deciding who to choose. They utilize online reviews from Google, the BBB, Yelp, Angies List, Facebook and more. Using these sources will help weed out companies that have had a lot of complaints against them.  Keep in mind that while angry customers can be vocal about their experiences, satisified customers can be shy.  If the positive reviews outweigh the negative, then chances are you will have a good experience.

Company Profile

Does the business have an actual brick and mortar address?  Do they have a showroom?  Are they in your local area?  Do they answer their phone in a professional manner?  Are they responsive to your needs and are they able to schedule the same or next day?  Do they offer emergency service?  Do they offer senior and military discounts?  Do they provide free estimates and offer pricing on the phone?  Do they explain the repairs in detail and provide a written estimate, work order and/or receipt?  Do they offer a warranty and use quality parts, the best tools and techniques? 


After your garage door repair is completed make sure to leave an online review to help others who are looking for a quality garage door repair company.  If your experience was more than positive, feel free to refer others as well.

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